Help Center
Frequently Asked Questions
Find answers to common questions about orders, products, and services.
Shipping
Yes we ship across India in 2-5 days
Yes! We deliver to all major cities and towns across India via trusted courier partners like DTDC, BlueDart, and Ekart.
Standard delivery takes 5–7 business days. Express delivery (2–3 days) is available for select pin codes. You will receive a tracking link once your order is dispatched.
Yes! Orders above ₹499 qualify for free standard shipping anywhere in India.
Payment
Yes COD available up to Rs.5000
Yes, COD is available for orders up to ₹10,000. UPI, Net Banking, and Card payments are also accepted at checkout.
We accept all major UPI apps — Google Pay, PhonePe, Paytm, BHIM, and any bank UPI ID.
shipping
1 year warranty
Standard delivery takes 5-7 business days. Express delivery (2-3 days) is available for select pin codes.
Yes! We deliver to all major cities and towns across India via trusted courier partners.
Standard delivery takes 5-7 business days. Express delivery (2-3 days) is available for select pin codes.
payment
Yes, COD is available for orders up to ₹10,000. UPI, Net Banking, and Card payments are also accepted.
Yes, COD is available for orders up to ₹10,000. UPI, Net Banking, and Card payments are also accepted.
orders
You can track your order from the "Track Order" page using your order number or registered email.
You can track your order from the "Track Order" page using your order number or registered email.
returns
We accept returns within 7 days of delivery for defective or damaged products. Contact support to initiate a return.
We accept returns within 7 days of delivery for defective or damaged products. Contact support to initiate a return.
products
Absolutely! We source directly from authorized distributors and official brand channels only.
Absolutely! We source directly from authorized distributors and official brand channels only.
Orders
Go to the "Track Order" page and enter your order number (starts with TTE-). You can also track from your account dashboard when logged in.
Orders can be cancelled within 2 hours of placing them. After dispatch, cancellation is not possible, but you may initiate a return after delivery.
Returns
We accept returns within 7 days of delivery for defective or damaged products. Contact support with your order number and photos of the issue.
Refunds are processed within 5–7 business days after we receive and verify the returned item.
Products
Absolutely! We source directly from authorised distributors and official brand channels. Every product is quality-checked before dispatch.